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LAMBERT Consulting & Training
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PT. LAMBERT PERFORMA INDONESIA

+62-22 4212715


Daftar Via Whatsapp : (08112299772)
Sebutkan (Nama Anda & Perusahaan + Judul Topik Training + Email)

Atau silahkan kirim permintaan training via email:
info@lambertconsulttraining.com
lambertconsulttraining@gmail.com
PUBLIC TRAINING
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LEGAL / HUKUM

Hukum Ketenagakerjaan & Hubungan Industrial

Corporate Law - Legal Aspect In Business

Hukum Pertanahan : Hak-hak Atas Tanah & Penyelesaian Sengketa

Legal Due Diligence - Legal Audit & Legal Opinion Drafting

Legal Writing & Drafting

Mekanisme Penyusunan Perjanjian Dan Dokumen Hukum Dalam Menangani
Kredit Macet Oleh Perusahaan

Tatacara Beracara Perkara Perselisihan Hubungan Industrial di Pengadilan
Hubungan Industrial

Legal Aspect Of Palm Oil Plantation

Penyusunan Kontrak Bisnis, Negosiasi Dan Penyelesaian Sengketa

Legal Officer

Pelaksanaan Dan Permasalahan Pengadaan Tanah / Pembebasan Lahan

Strategic Merger & Akuisisi

Hukum Pasar Modal

 

Legal For Non Legal

Mediasi Dan Penyelesaian Sengketa Bisnis

Hak Kekayaan Intelektual

Hukum Kontrak Konstruksi

 

Arbitration & Mediation : (Alternative Dispute Resolution in Business)

 

Executive Corporate Law For Non Lawyer

 

Pemahaman Terhadap UU No. 20 Thn. 2007 Tentang Perseroan Terbatas (UUPT)

 

Hukum Properti

Formalities Expatriate Legal Document Procedure


Penerapan GCG Dalam Kajian Hukum

 

HUMAN RESOURCE DEVELOPMENT


Penyusunan KPI Berbasis Balanced Scorecard


Teknik Penyusunan Standard Operating Procedure (SOP)

Training Need Analysis (TNA) Which Comprehensive & Effective


Human Capital Management

Analisis Jabatan & Evaluasi Jabatan
 

General Affairs Professional Program

Performance Management

Career Management


Filling Management For Secretary And Administration Staff
 
 

Training For Trainer


KPI Dan Kontrak Manajemen Berbasis Kinerja Unggul & Malcolm Baldridge
 

Enterprise Risk Management (ERM)


Corporate Culture And Business Ethics


Modern Office Administration And Filling System


Tanggung Jawab Sosial Perusahaan (Corporate Social Responsibility)


Compensation & Bennefit System
   

Business Etiquette And Personal Image For Professional


Analitycal Skill & Creative Thinking


HR Management Development Program



Industrial Hygiene
 


Employee Engagement



Training Basic of Health & Safety
 


5 S : Concept & Implementation



Good Corporate Governance



GCG And ERM Fundamentals For Insurance Company



Practical Balance Scorecard


Implementing Balanced Scorecard And Developing Corporate Strategy Map


Behavioral Event Interview (BEI



Human Reability Assessment & Analysis
 
 


Analisis Beban Kerja


Graphology


Kiat Praktis Menyusun Analisa Beban Kerja Dan Perencanaan Tenaga Kerja



Effective Supervisory In Changing Era


Problem Solving & Continious Improvement With PDCA & 7 QC Tools


Business Process Mapping


Making Professional Business Plan

 

Talent Management

 

Formalities Expatriate Legal Document Procedure

 

HR Strategis Planning & Execution

ERM Berbasis ISO 31000


Penyiapan Rencana Kerja Dan Anggaran Perusahaan (RKAP)

 

LEADERSHIP & COMMUNICATIONS


Effective Supervisory Skill

Problem Solving & Decision Making Process

Report Writing Skill

Effective Presentation Skill


Coaching & Counceling Skill


Business Writing Skill


Issues Management

 

Effective Secretarial Skills

 

Professional Secretary Skills


Jurnalistik Media Instansi / Perusahaan

 

Effective Public Relations

Business Etiquette And Personal Image For Professional

Negotiation & Lobbying Skill

Practical Business Plan


The Art of Public Speaking And Excellent Presentation Skills


Powerful Team Building And Effective Leadership


Leadership Skill For High Performance


Desain Media Publikasi Perusahaan

Humas Dan Protokoler

 

Creative Thinking

 

Leadership For Supervisor & Manager

Personal Development & Attitude Excellent For High Performance

 

Effective Communication Skills

 

Keprotokolan, MC & Table Manner


SALES DISTRIBUTION & CUSTOMER SERVICE

 

Total Customer Service Excellent

Effective Selling & Negotiation Skill

Improving Quality of Customer Interaction

Negotiation & Lobbying Skill


Persuasive - Selling Skill  With NLP


Professional Digital Marketing

Persiapan Memasuki Masa Pensiun & Pelatihan Kewirausahaan

BUSINESS PROCESS MAPPING

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Training Time :

25 - 26 Januari 2018
22 - 23 Februari 2018
22 - 23 Maret 2018
26 - 27 April 2018
24 - 25 Mei 2018
28 - 29 Juni 2018
26 - 27 Juli 2018
30 - 31 Agustus 2018
20 - 21 September 2018
25 - 26 Oktober 2018
22 - 23 November 2018
27 - 28 Desember 2018

 

Venue ( Bandung ) : 

Aston Braga, Savoy Homann, Aston Tropicana, Golden Flower Hotel, Gino Ferucci, Hotel Serela, Grand Tjokro, Grand Preanger, Banana Inn, Verona Palace, Noor Hotel, Hotel Tebu
Venue (Jakarta) :
Dreamtel Hotel International - Menteng, Puri Denpasar Hotel - Kuningan, Harris Hotel - Tebet, Hotel Menara Peninsula - Slipi, Ibis Arcadia Hotel - Thamrin, Amaris Tendean, Fave Hotel Gatot Subroto
 
Catatan :
Venue atau Tempat pelaksanaan training akan disertakan pada saat pengiriman Proposal / Undangan Training.

Investment Fee :
Bandung      : Rp. 3.500.000,- nett / person
Jakarta        : Rp. 3.750.000,- nett / person 
    
 
 

Fasilitas : 

  1. Training Module
  2. Certificate
  3. Workshop Kit
  4. Training Photo
  5. Training Room with Full AC Facilities and multimedia
  6. Once lunch and twice coffee break
  7. Qualified instructor

 

Silahkan Isi Formulir Pendaftaran Dibawah Ini

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DESKRIPSI

Proses adalah serangkaian kegiatan yang merubah masukan menjadi keluaran. Proses pengenalan dan penggambaran kegiatan-kegiatan yang ada pada suatu organisasi adalah Pemetaan Proses Bisnis (Business Process Mapping). Proses-proses bisnis seringkali tidak tergambar dengan baik sehingga tidak semua anggota organisasi paham atas keseluruhan proses yang ada.

 

Apapun kegiatan yang dilakukan oleh corporate merupakan gabungan antara input, action, output, dan proses. Untuk menjaga agar customers, employees, dan shareholders puas, maka corporate management harus berjuang mengatasi conflicting priorities. Dampaknya akan terlihat dalam conflicting processes. Untuk membantu mencapai true customer satisfaction, management memerlukan tools yang dapat melakukan holistic approach untuk menganalisa proses-proses tersebut.

 

Pelatihan ini menggunakan pendekatan  holistic approach mengintegrasikan proses-proses perusahaan agar bisa mencapai true customer satisfaction. Melalui pelatihan ini para peserta akan memperoleh pengetahuan dan skill mengenai tool tersebut diatas. Dalam pelatihan ini akan ditunjukkan juga kepada para peserta bagaimana melakukan analisa dan memperbaiki critical processes dalam organisasi sehingga dapat memberikan service level tertinggi kepada customers-nya baik internal maupun eksternal. Pelatihan ini juga memberikan pemahaman yang jelas apa yang process mapping dapat lakukan bagi korporasi dan penerapan praktis setiap langkah dalam process mapping. Secara umum pelatihan ini menyajikan proven method yang menjamin better processes dan membangun perusahaan yang lebih berfokus pada customer.

 

Selain itu, melalui pelatihan ini para peserta akan memperoleh ketrampilan dan pemahaman akan proses, manfaat proses, tatakelola proses, memperbaiki proses. Pelatihan ini juga dilengkapi dengan latihan, serta contoh. Para peserta juga akan difasilitasi bagaimana menggunakan software solution for business process mapping yaitu Microsoft Visio dan Enterprise Architect dalam sesi Process Mapping Generation.

 

Tujuan Pelatihan :

Setelah mengikuti pelatihan ini, maka Para Peserta akan mendapatkan pengetahuan dan skill Business Process Mappping, khususnya mampu:

  • Memahami secara umum dan praktis  apa yang dimaksud dengan Process Mapping
  • Memahami The Four Major Steps of Process Mapping
  • Memahami melakukan Drilling Down into the Process
  • Melakukan Process Indentification
  • Memahami bagaimana melakukan Information Gathering terkait dengan Process Mapping
  • Mampu melakukan Interviewing and Map Generation
  • Mampu melakukan Building Map
  • Mampu melakukan analisa Process Map, Customer Map, Spaghetti Map, dan RACI Matrices
  • Menggunakan Business Process Mapping Software i.e. Microsoft Visio, Enterprise Architect

 

Benefit Pelatihan

  • Seluruh peserta akan mendapatkan Business Process Mapping Toolkit Lengkap dalam format softcopy yang berisi bahan pelatihan, referensi, process dan template, software, Case Study dan Exercises, dll
  • Pelatihan akan difasilitasi oleh trainer yang berpengalaman dan akan membimbing peserta  dalam latihan dan studi kasus menggunakan pendekatan Hands-on/Practical Approach
  • Seluruh peserta akan mendapatkan bimbingan dari trainer dan mendapatkan kesempatan menggunakan software khusus untuk menyelesaikan masalah-masalah di area Business Process Mapping

 

Peserta :

Pelatihan ini ditujukan untuk Business Analyst, System Analyst, IT Planner, Management, Functional Manager/Supervisor (HR, Finance, Operation, dll), serta Project Manager yang sedang mengelola proyek berskala menengah-ke-skala besar dan cross-functional projects. Manajer fungsional, manajer lini, dan arsitek yang bekerja sebagai group leaders pada proyek dan bertanggung jawab dalam Business Process/Business Process Improvement, dsbnya.

 

Secara khusus pelatihan ini dirancang untuk:

Business Process Analyst, Business Analyst, System Analyst, Project Managers, Architects & Groups Leaders, Functional & Line Managers, IT. Juga dapat dihadiri oleh Developers and Staff, Advanced Project Managers, Senior Managers, Business Analysts, PMO/Project Specialist, Technical, Non-Technical, Pharma/Biomed, IT End-User, dan lain-lain.

AGENDA AND MATERIAL :

 

DAY ONE :

1. INTRODUCTION TO PROCESS MAPPING

  • What is PROCESS MAPPING
  • Why process mapping is important
  • The standard symbols used in process mapping
  • Types of process maps
  • Process mapping as a continuous improvement tool.
  • The 4 major steps of process mapping: Process Identification, Information Gathering, Interviewing and Map Generation., Analyzing the Data.
  • Customer Mapping
  • Spaghetti Maps and RACI Matrices
  • Comprehensive Example
  • JayKayCo Case Study

 

2. DRILLING DOWN INTO THE PROCESS.

  • Process Defined.
  • Processes, Units, Tasks, and Actions.
  • Identifying Inputs and Outputs to Units.
  • Defining Task and Action Levels
  • Comprehensive Example

       Exercises and Discussion:

  • Identifying Inputs, Transformations, and Outputs
  • Identifying Units within a Process
  • Unit Inputs and Outputs
  • Identifying Tasks, Actions, and the Related Inputs and Output
  • Human Resources Processes

 

3. PROCESS IDENTIFICATION.

  • Finding the Story
  • Identifying Company Processes
  • Business Process Timeline Worksheets
  • Comprehensive Example

       Exercises and Discussion:

  • Identifying the Process Trigger.
  • Determining Which Actions Are Trigger Points.
  • Identifying All Customer Trigger Points.
  • Naming the Processes.
  • Naming All Potential Triggers.
  • Supporting Processes
  • Additional Supporting Processes.
  • Defining the Hiring Process.

 

4. INFORMATION GATHERING.

  • Describe the Process.
  • Interviewing the Process and Unit Owners.
  • Process Profile Worksheet.
  • Comprehensive Example

       Tutorial:

      How to use Visio for Business Process Mapping

       Exercises and Discussion:

  • Identify the Process and Unit Owners
  • Improving Process Descriptions
  • Providing Process Descriptions
  • Matching Owners to Processes
  • Identifying Good Objectives
  • Writing Objectives
  • Identifying Risks
  • Determining Risks to Objectives
  • Identifying Key Controls
  • Identifying Measures of Success
  • Completing the Process Profile Worksheet

 

DAY TWO :

5. INTERVIEWING AND MAP GENERATION.

  • Interviewing
  • Map Generation
  • Comprehensive Example

       Tutorial:

      How to use Enterprise Architect for Business Process Mapping

       Exercises and Discussion:

  • Process Mapping Basics
  • Decision Trees
  • Verb/Noun Format
  • A Simple Process Map
  • Building Your First Complete Map
  • Putting It All Together

 

6. BUILDING THE MAP

       Exercises and Discussion:

  • Mapping the Hiring Process

 

7. ANALYSIS OF THE PROCESS MAPS

  • Review the Process Profile Worksheet
  • Review the Process Map

       Exercises and Discussion:

  • Analyzing Approvals
  • Analyzing Process Map Loops
  • Analyzing Delays, Rework, and Handoffs
  • Analyzing the Forms
  • Analyzing Unfinished Activities
  • Analyzing the Hiring Process

 

8. CUSTOMER MAPPING.

  • Steps of Customer Mapping
  • Defining the Job
  • Identifying Key Tasks and Actions
  • Actions, Inputs, and Outputs
  • Measures of Success
  • Ranking Measures and Determining Success
  • Customer Profile Worksheet
  • Creating the Customer Map

       Exercises and Discussion:

  • Defining the Job
  • Identifying Key Tasks
  • Actions, Inputs, and Outputs
  • Determining Measures of Success
  • Completing the Customer Profile Worksheet
  • Building a Customer Map
  • A Comprehensive Customer Mapping Project

 

9. SPAGHETTI MAPS AND RACI MATRICES

  • Spaghetti Maps
  • Identifying the Key Steps
  • Building the Actual Map
  • Analyzing the Spaghetti Map
  • RACI Matrices
  • Building the RACI Matrix
  • Analyzing the RACI Matrix

       Exercises and Discussion:

  • Identifying the Key Steps
  • Building the As Is Spaghetti Map
  • Building the To Be Map
  • Spaghetti Mapping the Hiring Process
  • Determining Responsibilities
  • Building a RACI Matrix
  • Analyzing the RACI Matrix

 

FASILITATOR :

Merupakan pakar senior dan praktisi professional dari LAMBERT Consulting & Training yang sangat berpengalaman dibidangnya, dan yang telah secara bijak mengalami proses keberhasilan dan kegagalan dalam perjalanan kariernya, sehingga para peserta sekaligus akan mendapatkan :

  • Pemahaman kerangka analisis yang solid (conceptual approach) tanpa harus merasa kebingungan dibelantara ilmu.
  • Pembahasan contoh-contoh kasus nyata yang pernah terjadi dengan menggunakan kerangka analisis yang solid dan telah teruji keterandalannya.

Dengan ribuan jam terbang selama puluhan tahun, akan membuktikan bahwa materi jika disampaikan oleh trainer yang tepat, akan memberikan hasil yang sama sekali berbeda. Hal inilah yang membuktikan bahwa walaupun intitusi lain menawarkan jenis pelatihan yang sama, namun hasil terbaik hanya akan Anda dapatkan di LAMBERT Consulting & Training. (CV Trainer akan disertakan pada saat pengajuan Proposal Training)


PAYMENT :

Bank Mandiri,
KCP Bandung Taman Kopo Indah
a/n. PT. LAMBERT PERFORMA INDONESIA
No. Rekening : 130-00-1419609-4
NPWP : 71.680.660.9-445.000

Bukti transfer harap dikirim melalui fax atau email ke:
(022) 54415030 atau email lambertconsulttraining@gmail.com


Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email dibawah ini.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email dibawah ini.

INFORMASI DAN PENDAFTARAN :

PT. LAMBERT PERFORMA INDONESIA
Laboratory For Management & Business Experts
(LAMBERT Consulting & Training)
Wisma Monex 9th Fl, Jl. Asia Afrika No. 133 - 137
Bandung, West Java
Tlp. +62-22 4212715
Fax. +62-22 54415030
HP : 0821.1888.8091
Web :
www.lambertconsulttraining.com
E-mail :
info@lambertconsulttraining.com
lambertconsulttraining@gmail.com
lambertconsulttraining@yahoo.co.id


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CONTACT US
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Office :
PT. LAMBERT PERFORMA INDONESIA
Laboratory For Management & Business Experts
(LAMBERT Consulting & Training)
Wisma Monex 9th Fl, Jl. Asia Afrika No. 133 - 137
Bandung, West Java

Telp. +62-22 4212715
Fax. +62-22 54415030

Hotline :
Hafiz,

08112299772 (WhatsApp)
082118888091
 

E-mail :
info@lambertconsulttraining.com
lambertconsulttraining@gmail.com
lambertconsulttraining@yahoo.co.id

www.lambertconsulttraining.com

PUBLIK TRAINING
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OPERATIONAL & PRODUCTION

Purchasing And Procurement Management 

Production Planning & Inventory Control (PPIC)


Manajemen Logistik

Manajemen Proyek

Manajemen Pengadaan Barang & Jasa

Manajemen Persediaan Dan Administrasi Pergudangan

Manajemen Perawatan Bangunan Gedung Dan Fasilitas (Building
Maintenance)

Inventory Management

Suply Chain Management

Scheduling And Controlling Project Using Primavera (P6)

Distributor Management

Lean Service
 

Integrated Maintenance And Spareparts Management

Calculating Project Owner Estimate (OE / HPS) With Microsoft Project Application
 


Continuous Improvement


Export - Import Procedure

Bidding Evaluation, Negotiation And Contract Award
   

Total Productive Maintenance


Total Preventive Maintenance

Building & Assets Management


Inventory Planning And Stock Control For Spare Part


Manufacturing Planning And Control


Software Project Management

Essentials of Project Management

IT Project Management


Procurement Management

Logistic, Stock & Inventory Management

Statistical Process Control

Total Quality Management (TQM)

Training 5S (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)


PERBANKAN

Analisis Pinjaman Dan Resiko Kredit Dana PKBL 

Penerapan Prinsip Know Your Customer And Anti Money Laundering  

Management Resiko Operasional Bank
 

Audit Kredit Bank

Operational Risk Management & Internal Control 


Credit Survey & Analysis

Mekanisme Penyusunan Perjanjian & Pembuatan Dokumen Hukum Dalam Menangani Kredit Macet Oleh Perusahaan

Antisipasi Pemalsuan Dokumen, Tanda Tangan & Mafia Fraud

 

FINANCE
 

Financial Planning, Forecasting & Budgeting Using MS-EXCEL


Financial Management
 


Cashflow Management


Cashflow & Treasury Management
 


Cost Reduction Strategy


Key Account Management


Project Financing

Restitusi Pajak, Pemeriksaan Pajak, Keberatan, Bandung & Gugatan


Fixed Asset Management


Account Receivable & Collection Management

Pengisian & Perhitungan SPT Tahunan PPh Badan Thn. 2018

Analisa Laporan Keuangan


Practical Project Evaluation And Financing


Business Combination & Consolidation Financial Reporting


Practical Budgeting Technique & Cost Control


AUDIT


Quality Assurance For Internal Audit Department



Internal Audit Integrated QHSE Management System Based On ISO 19011:2011



Internal Audit ISO 45001:2018 Based on ISO 19011:2011



Internal Quality Audit ISO 9001:2015


Understanding & Implementing ISO 45001:2018

 

K 3

 

Training K3 Rumah Sakit

 

Manajemen Pengelolaan Air (Water Treatment)

Perbaikan & Perawatan Instalasi Pengolahan Air Bersih

 

OIL & GAS

 

Marketing & Sales Produk Industri Migas

 

Gas Dispersion Analysis

 

Authorised Gas Testing

 

Oil & Gas Handling Facilities

 

Petroleum Plant & Pipeline Security Management

 

Gas Turbin Operation & Maintenance


Contract Management, Strategy And Administration For Oil & Gas


Gas Dehydration And Glycol Refeneration

 

Basic Surface Safety System

 

Lubrication Training

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