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PUBLIC TRAINING
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LEGAL / HUKUM

Hukum Ketenagakerjaan & Hubungan Industrial

Corporate Law - Legal Aspect In Business

Hukum Pertanahan : Hak-hak Atas Tanah & Penyelesaian Sengketa

Legal Due Diligence - Legal Audit & Legal Opinion Drafting

Legal Writing & Contract Drafting

Mekanisme Penyusunan Perjanjian Dan Dokumen Hukum Dalam Menangani
Kredit Macet Oleh Perusahaan


Tatacara Beracara Perkara Perselisihan Hubungan Industrial di Pengadilan
Hubungan Industrial


Legal Aspect Of Palm Oil Plantation

Penyusunan Kontrak Bisnis, Negosiasi Dan Penyelesaian Sengketa

 

Legal Officer

 

Executive Corporate Law For Non Lawyer

 

Penerapan Sistem Perizinan Berusaha Terintegrasi Secara Elektronik Melalui Aplikasi Online Single Submission (OSS)


Peraturan Undang-Undang Ketenagakerjaan

 

Penyelesaian Sengketa Melalui Jalur Litigasi Hukum

 

Arbitrase & Alternatif Penyelesaian Sengketa


Pelaksanaan Dan Permasalahan Pengadaan Tanah / Pembebasan Lahan

Strategic Merger & Akuisisi

Hukum Pasar Modal

 

Legal For Non Legal

 

Mediasi Dan Penyelesaian Sengketa Bisnis

Hak Kekayaan Intelektual

Hukum Kontrak Konstruksi

 

Arbitration & Mediation : (Alternative Dispute Resolution in Business)

 

Pemahaman Terhadap UU No. 40 Thn. 2007 Tentang Perseroan Terbatas (UUPT)

 

Intelectual Property Right (IPR) & Protection For Corporate Strategy

 

Hukum Properti

Formalities Expatriate Legal Document Procedure


Penerapan GCG Dalam Kajian Hukum


Contract Management

 

HUMAN RESOURCE DEVELOPMENT


Human Resource Management (HRM) For Line Managers

Penyusunan KPI Berbasis Balanced Scorecard


Teknik Penyusunan Standard Operating Procedure (SOP)

 

IS/IT Strategic Planning


Training Need Analysis (TNA) Which Comprehensive & Effective

Human Capital Management

Analisis Jabatan & Evaluasi Jabatan


General Affairs Professional Program

 

Performance Management

Career Management

Training For Trainer

KPI Dan Kontrak Manajemen Berbasis Kinerja Unggul & Malcolm Baldridge
 

Enterprise Risk Management (ERM)

Corporate Culture And Business Ethics

Tanggung Jawab Sosial Perusahaan (Corporate Social Responsibility)

Compensation & Bennefit System
 

Analitycal Skill & Creative Thinking


Effective Time Management & Delegation


Payroll Administration System


Persiapan Memasuki Masa Pensiun & Pelatihan Kewirausahaan


Peraturan Undang-undang Ketenagakerjaan

Perjanjian Kerja Waktu Tertentu & Outsourcing


HR Management Development Program
 


HR For Non HR


Employee Engagement
 



Good Corporate Governance



GCG And ERM Fundamentals For Insurance Company



Practical Balance Scorecard


Implementing Balanced Scorecard And Developing Corporate Strategy Map


Behavioral Event Interview (BEI



Human Reability Assessment & Analysis
 
 


Analisis Beban Kerja


Graphology


Kiat Praktis Menyusun Analisa Beban Kerja Dan Perencanaan Tenaga Kerja



Effective Supervisory In Changing Era


Problem Solving & Continious Improvement With PDCA & 7 QC Tools

Business Development & Marketing Strategy


Business Process Mapping

 

Business Process Reengineering


Making Professional Business Plan

 

Talent Management

Facility Management

 

HR Strategis Planning & Execution

ERM Berbasis ISO 31000


Penyusunan Rencana Jangka Panjang Perusahaan (RJPP) & Penyiapan Rencana Kerja Dan Anggaran Perusahaan (RKAP)


Practical Business Plan

 

Creative & Innovative Thinking Skills

 

Monitoring & Evaluasi Penyelenggaraan Diklat Instansi


Industrial Relation Management System

Manajemen Penggajian (Strategi, Kebijakan & Sistem Remunerasi Berbasis Merit)

 

Teknik Desain Struktur & Skala Upah

 

Assesment Centre Workshop


LEADERSHIP  

Improve Our Mint to Fast Shift Our Ability to Achieve Company Target

 

Leadership In You

 

Effective Supervisory Skill

 

Coaching & Counceling Skills For Manager


Work Ethic & Professional

 

Business Etiquette And Personal Image For Professional


Powerful Team Building And Effective Leadership


Leadership Skill For High Performance 

 

Leadership For Supervisor & Manager

 

Personal Development & Attitude Excellent For High Performance

Effective Supervisory In Change Era

 

QCC For Leader & Facilitator

 

Character Building & Motivational Fundamental


COMMUNICATIONS


Issues Management

 

Effective Presentation Skill

 

Problem Solving & Decision Making Process


Jurnalistik Media Instansi / Perusahaan

 

Effective Public Relations


Negotiation & Lobbying Skill


Public Speaking & Presentation Skills

 

Desain Media Publikasi Perusahaan

Humas Dan Protokoler

Effective Communication Skills

 

Keprotokolan, MC & Table Manner

 

Professional Editing

 

Media Relations & Penulisan Press Release

 

Master of Ceremony (MC)


SALES DISTRIBUTION & CUSTOMER SERVICE

 

Total Customer Service Excellent

Effective Selling & Negotiation Skill


Business Development & Marketing Strategy


Persuasive - Selling Skill  With NLP


Professional Digital Marketing


Sales Communication Skill

 

Distributor Management

Integrated Marketing Communication

 

Effective Sales Skills

 

Customer Focus Selling Skills

BUSINESS PROCESS MAPPING

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Training Time :

15 - 16 Januari 2019
14 - 15 Februari 2019
19 - 20 Maret 2019
11 - 12 April 2019
14 - 15 Mei 2019
20 - 21 Juni 2019
11 - 12 Juli 2019
13 - 14 Agustus 2019
12 - 13 September 2019
10 - 11 Oktober 2019
14 - 15 November 2019
12 - 13 Desember 2019

 

Venue (Bandung) : 

Savoy Homann, Aston Tropicana, Golden Flower Hotel, Gino Ferucci, El Hotel Royale Bandung, Aston Pasteur, The 101 Bandung Dago, Aryaduta Bandung, Best Western Premiere La Grande Hotel, Grand Tjokro, Grand Preanger, Banana Inn, Crowne Plaza Bandung

Venue (Jakarta) :
Lumire Hotel & Convention Center, Hotel Kaisar Jakarta, Oasis Amir Hotel, Royal Kuningan Hotel, Dreamtel Hotel International Menteng, Puri Denpasar Hotel Kuningan, Harris Hotel Tebet, Hotel Menara Peninsula Slipi, Ibis Arcadia Hotel Thamrin, Fave Hotel Gatot Subroto

Venue (Batam) :

Aston Batam Hotels & Residencec, Haris Hotel Batam Centre, Nagoya Hill Hotel, Ibiz Styles Batam Nagoya, The Golden Bay Hotel Batam

Venue (Bali) :
MaxOne Hotels at Legian, Fave Hotel Kuta Kartika Plaza, Harris Hotels and Residences Sunset Road, Kutabex Beach Front Hotel, Eden Hotel Kuta Bali, Atanaya Kuta Bali

Venue (Yogyakarta) :

Grand Aston Yogyakarta Hotel & Convention, The Victoria Hotel Yogya, Grand Puri Saron Hotel Malioboro, Kangen Boutique Hotel, Hotel Indies Heritage Prawirotaman

Venue (Surabaya) :
Surabaya Suites Hotel, Sahid Surabaya Hotel, Best Western Papilio Hotel, Garden Palace Hotel Surabaya, Hotel Aria centra Surabaya, Tunjungan Hotel Surabaya

 
Investment Fee :
Bandung     : Rp. 3.500.000,- nett / person
Jakarta       : Rp. 3.750.000,- nett / person
Batam        : Rp. 5.500.000,- nett / person
Yogyakarta : Rp. 5.750.000,- nett / person
Surabaya    : Rp. 5.750.000,- nett / person

Bali            : Rp. 6.000.000,- nett / person  


 Fasilitas : 

  1. Training Module
  2. Certificate
  3. Workshop Kit
  4. Training Photo
  5. Training Room with Full AC Facilities and multimedia
  6. Once lunch and twice coffee break
  7. Qualified instructor  


Catatan :

Venue atau Tempat pelaksanaan training akan disertakan pada saat pengiriman Proposal / Undangan Training.

 

DESKRIPSI

Proses adalah serangkaian kegiatan yang merubah masukan menjadi keluaran. Proses pengenalan dan penggambaran kegiatan-kegiatan yang ada pada suatu organisasi adalah Pemetaan Proses Bisnis (Business Process Mapping). Proses-proses bisnis seringkali tidak tergambar dengan baik sehingga tidak semua anggota organisasi paham atas keseluruhan proses yang ada.

 

Apapun kegiatan yang dilakukan oleh corporate merupakan gabungan antara input, action, output, dan proses. Untuk menjaga agar customers, employees, dan shareholders puas, maka corporate management harus berjuang mengatasi conflicting priorities. Dampaknya akan terlihat dalam conflicting processes. Untuk membantu mencapai true customer satisfaction, management memerlukan tools yang dapat melakukan holistic approach untuk menganalisa proses-proses tersebut.

 

Pelatihan ini menggunakan pendekatan  holistic approach mengintegrasikan proses-proses perusahaan agar bisa mencapai true customer satisfaction. Melalui pelatihan ini para peserta akan memperoleh pengetahuan dan skill mengenai tool tersebut diatas. Dalam pelatihan ini akan ditunjukkan juga kepada para peserta bagaimana melakukan analisa dan memperbaiki critical processes dalam organisasi sehingga dapat memberikan service level tertinggi kepada customers-nya baik internal maupun eksternal. Pelatihan ini juga memberikan pemahaman yang jelas apa yang process mapping dapat lakukan bagi korporasi dan penerapan praktis setiap langkah dalam process mapping. Secara umum pelatihan ini menyajikan proven method yang menjamin better processes dan membangun perusahaan yang lebih berfokus pada customer.

 

Selain itu, melalui pelatihan ini para peserta akan memperoleh ketrampilan dan pemahaman akan proses, manfaat proses, tatakelola proses, memperbaiki proses. Pelatihan ini juga dilengkapi dengan latihan, serta contoh. Para peserta juga akan difasilitasi bagaimana menggunakan software solution for business process mapping yaitu Microsoft Visio dan Enterprise Architect dalam sesi Process Mapping Generation.

 

Tujuan Pelatihan :

Setelah mengikuti pelatihan ini, maka Para Peserta akan mendapatkan pengetahuan dan skill Business Process Mappping, khususnya mampu:

  • Memahami secara umum dan praktis  apa yang dimaksud dengan Process Mapping
  • Memahami The Four Major Steps of Process Mapping
  • Memahami melakukan Drilling Down into the Process
  • Melakukan Process Indentification
  • Memahami bagaimana melakukan Information Gathering terkait dengan Process Mapping
  • Mampu melakukan Interviewing and Map Generation
  • Mampu melakukan Building Map
  • Mampu melakukan analisa Process Map, Customer Map, Spaghetti Map, dan RACI Matrices
  • Menggunakan Business Process Mapping Software i.e. Microsoft Visio, Enterprise Architect

 

Benefit Pelatihan

  • Seluruh peserta akan mendapatkan Business Process Mapping Toolkit Lengkap dalam format softcopy yang berisi bahan pelatihan, referensi, process dan template, software, Case Study dan Exercises, dll
  • Pelatihan akan difasilitasi oleh trainer yang berpengalaman dan akan membimbing peserta  dalam latihan dan studi kasus menggunakan pendekatan Hands-on/Practical Approach
  • Seluruh peserta akan mendapatkan bimbingan dari trainer dan mendapatkan kesempatan menggunakan software khusus untuk menyelesaikan masalah-masalah di area Business Process Mapping

 

Peserta :

Pelatihan ini ditujukan untuk Business Analyst, System Analyst, IT Planner, Management, Functional Manager/Supervisor (HR, Finance, Operation, dll), serta Project Manager yang sedang mengelola proyek berskala menengah-ke-skala besar dan cross-functional projects. Manajer fungsional, manajer lini, dan arsitek yang bekerja sebagai group leaders pada proyek dan bertanggung jawab dalam Business Process/Business Process Improvement, dsbnya.

 

Secara khusus pelatihan ini dirancang untuk:

Business Process Analyst, Business Analyst, System Analyst, Project Managers, Architects & Groups Leaders, Functional & Line Managers, IT. Juga dapat dihadiri oleh Developers and Staff, Advanced Project Managers, Senior Managers, Business Analysts, PMO/Project Specialist, Technical, Non-Technical, Pharma/Biomed, IT End-User, dan lain-lain.

AGENDA AND MATERIAL :

 

DAY ONE :

1. INTRODUCTION TO PROCESS MAPPING

  • What is PROCESS MAPPING
  • Why process mapping is important
  • The standard symbols used in process mapping
  • Types of process maps
  • Process mapping as a continuous improvement tool.
  • The 4 major steps of process mapping: Process Identification, Information Gathering, Interviewing and Map Generation., Analyzing the Data.
  • Customer Mapping
  • Spaghetti Maps and RACI Matrices
  • Comprehensive Example
  • JayKayCo Case Study

 

2. DRILLING DOWN INTO THE PROCESS.

  • Process Defined.
  • Processes, Units, Tasks, and Actions.
  • Identifying Inputs and Outputs to Units.
  • Defining Task and Action Levels
  • Comprehensive Example

       Exercises and Discussion:

  • Identifying Inputs, Transformations, and Outputs
  • Identifying Units within a Process
  • Unit Inputs and Outputs
  • Identifying Tasks, Actions, and the Related Inputs and Output
  • Human Resources Processes

 

3. PROCESS IDENTIFICATION.

  • Finding the Story
  • Identifying Company Processes
  • Business Process Timeline Worksheets
  • Comprehensive Example

       Exercises and Discussion:

  • Identifying the Process Trigger.
  • Determining Which Actions Are Trigger Points.
  • Identifying All Customer Trigger Points.
  • Naming the Processes.
  • Naming All Potential Triggers.
  • Supporting Processes
  • Additional Supporting Processes.
  • Defining the Hiring Process.

 

4. INFORMATION GATHERING.

  • Describe the Process.
  • Interviewing the Process and Unit Owners.
  • Process Profile Worksheet.
  • Comprehensive Example

       Tutorial:

      How to use Visio for Business Process Mapping

       Exercises and Discussion:

  • Identify the Process and Unit Owners
  • Improving Process Descriptions
  • Providing Process Descriptions
  • Matching Owners to Processes
  • Identifying Good Objectives
  • Writing Objectives
  • Identifying Risks
  • Determining Risks to Objectives
  • Identifying Key Controls
  • Identifying Measures of Success
  • Completing the Process Profile Worksheet

 

DAY TWO :

5. INTERVIEWING AND MAP GENERATION.

  • Interviewing
  • Map Generation
  • Comprehensive Example

       Tutorial:

      How to use Enterprise Architect for Business Process Mapping

       Exercises and Discussion:

  • Process Mapping Basics
  • Decision Trees
  • Verb/Noun Format
  • A Simple Process Map
  • Building Your First Complete Map
  • Putting It All Together

 

6. BUILDING THE MAP

       Exercises and Discussion:

  • Mapping the Hiring Process

 

7. ANALYSIS OF THE PROCESS MAPS

  • Review the Process Profile Worksheet
  • Review the Process Map

       Exercises and Discussion:

  • Analyzing Approvals
  • Analyzing Process Map Loops
  • Analyzing Delays, Rework, and Handoffs
  • Analyzing the Forms
  • Analyzing Unfinished Activities
  • Analyzing the Hiring Process

 

8. CUSTOMER MAPPING.

  • Steps of Customer Mapping
  • Defining the Job
  • Identifying Key Tasks and Actions
  • Actions, Inputs, and Outputs
  • Measures of Success
  • Ranking Measures and Determining Success
  • Customer Profile Worksheet
  • Creating the Customer Map

       Exercises and Discussion:

  • Defining the Job
  • Identifying Key Tasks
  • Actions, Inputs, and Outputs
  • Determining Measures of Success
  • Completing the Customer Profile Worksheet
  • Building a Customer Map
  • A Comprehensive Customer Mapping Project

 

9. SPAGHETTI MAPS AND RACI MATRICES

  • Spaghetti Maps
  • Identifying the Key Steps
  • Building the Actual Map
  • Analyzing the Spaghetti Map
  • RACI Matrices
  • Building the RACI Matrix
  • Analyzing the RACI Matrix

       Exercises and Discussion:

  • Identifying the Key Steps
  • Building the As Is Spaghetti Map
  • Building the To Be Map
  • Spaghetti Mapping the Hiring Process
  • Determining Responsibilities
  • Building a RACI Matrix
  • Analyzing the RACI Matrix

 

FASILITATOR :

Merupakan pakar senior dan praktisi professional dari LAMBERT Consulting & Training yang sangat berpengalaman dibidangnya, dan yang telah secara bijak mengalami proses keberhasilan dan kegagalan dalam perjalanan kariernya, sehingga para peserta sekaligus akan mendapatkan :

  • Pemahaman kerangka analisis yang solid (conceptual approach) tanpa harus merasa kebingungan dibelantara ilmu.
  • Pembahasan contoh-contoh kasus nyata yang pernah terjadi dengan menggunakan kerangka analisis yang solid dan telah teruji keterandalannya.

Dengan ribuan jam terbang selama puluhan tahun, akan membuktikan bahwa materi jika disampaikan oleh trainer yang tepat, akan memberikan hasil yang sama sekali berbeda. Hal inilah yang membuktikan bahwa walaupun intitusi lain menawarkan jenis pelatihan yang sama, namun hasil terbaik hanya akan Anda dapatkan di LAMBERT Consulting & Training. (CV Trainer akan disertakan pada saat pengajuan Proposal Training)


Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email dibawah ini.

  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat email dibawah ini.

PT. LAMBERT PERFORMA INDONESIA
Laboratory For Management & Business Experts
(LAMBERT Consulting & Training)
Wisma Monex 9th Fl, Jl. Asia Afrika No. 133 - 137
Bandung, West Java
Tlp. +62-22 4212715
Fax. +62-22 54415030
HP / WA : 0811.2299.772 / 0821.1888.8091
info@lambertconsulttraining.com
lambertconsulttraining@gmail.com
lambertconsulttraining@yahoo.co.id

 


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Office :
PT. LAMBERT PERFORMA INDONESIA
Laboratory For Management & Business Experts
(LAMBERT Consulting & Training)
Wisma Monex 9th Floor, 
Jl. Asia Afrika No. 133 - 137
Bandung, West Java

Telp. +62-22 54415030

Hotline :  
08112299772 (WhatsApp)
082118888091
 

E-mail :
info@lambertconsulttraining.com
lambertconsulttraining@gmail.com
 
www.lambertconsulttraining.com

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PUBLIC TRAINING
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OPERATIONAL & PRODUCTION


Effective Spare Part Management

Purchasing & Procurement Management


Manajemen Pengadaan Barang & Jasa

Manajemen Persediaan Dan Administrasi Pergudangan


Manajemen Perawatan Bangunan Gedung & Fasilitas (Building Maintenance)


Logistic And Suply Chain Management

 

Integrated Production Management


Lean Service


Lean Management
 


Lean Manufacturing System


Lean Six Sigma Fundamentals


Lean Improving Productifity & Cost Competitiveness


Six Sigma


Fundamentals of Inventory Management



Production Planning & Inventory Control (PPIC)

 
Store Warehouse & Distribution Management

Penyusunan Harga Perkiraan Sendiri (HPS)

Manajemen Transportasi

 

Warehousing Management

 

Warehouse & Inventory Management


Clean Development Mechanism (CDM)


Pemahaman Tingkat Komponen Dalam Negeri (TKDN)


Autonomous Maintenance


Continuous Improvement


Management Representative (MR)


Vendor Management & Strategic Sourcing


Export - Import Procedure



Bidding Evaluation, Negotiation And Contract Award 
    


Total Productive Maintenance


Total Preventive Maintenance


Total Quality Management (TQM)



Total Quality Control (TQC)



Building & Assets Management

 

Inventory Management


Inventory Planning And Stock Control For Spare Part



Manufacturing Planning And Control


Negotiation For Purchasing Professionals


Contract Negotiation & Procurement Strategy


Practical Procurement Management


Procurement Management


Logistic, Stock & Inventory Management

Statistical Process Control


Training 5S (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)

Manajemen Pengelolaan Air (Water Treatment)

Perbaikan & Perawatan Instalasi Pengolahan Air Bersih

Production & Operational Management

Building Operation Excellent Through 5S / 5R Implementation


Zero Defect Strategy


Production Control With Kanban System


Maintenance Planning, Scheduling & Control

 

PERBANKAN

Penerapan Prinsip Know Your Customer And Anti Money Laundering

 

Analisis Pinjaman Dan Resiko Kredit Dana PKBL


Effective Account Officer
 

Management Resiko Operasional Bank 


Mekanisme Penyusunan Perjanjian & Pembuatan Dokumen Hukum Dalam Menangani Kredit Macet Oleh Perusahaan


Antisipasi Pemalsuan Dokumen, Tanda Tangan & Mafia Fraud


Corporate Credit Analysis


Customer Relationship Management (CRM) For Banking Industry

 

Strategi Marketing For Funding


Audit Kredit Bank


Operational Risk Management & Internal Control 



Credit Survey & Analysis

Membangun Budaya Risiko Di Sektor Jasa Keuangan

FINANCE & ACCOUNTING

Manajemen Piutang (Account Receivables)

Fintech (Inovasi Teknologi Pada Layanan Keuangan)


Treasury For Non Treasury

 

Cost Reduction Strategy

 

Key Account Management

Financial Statement Analysis

 

Account Receivable & Collection Management

Analisa Laporan Keuangan

 

Business Combination & Consolidation Financial Reporting


Effective Budgeting & Cost Control Planning & Controlling

 

AUDIT


Quality Assurance For Internal Audit Department


Internal Audit Integrated QHSE Management System Based On ISO 19011:2011



Internal Audit ISO 45001:2018 Based on ISO 19011:2011



Internal Quality Audit ISO 9001:2015


Understanding & Implementing ISO 45001:2018

 

OIL & GAS

 

Marketing & Sales Produk Industri Migas


Gas Dispersion Analysis

 

Oil & Gas Handling Facilities


Petroleum Plant & Pipeline Security Management

 

Gas Turbin Operation & Maintenance

 

Contract Management, Strategy And Administration For Oil & Gas

 

Gas Dehidration And Glycol Refeneration

 

Lubrication Training


PROJECT MANAGEMENT

 

Calculation Project Owner Estimate (OE / HPS) With Microsoft Project Application

 

Scheduling And Controlling Project Using Primavera (P6)

 

Project Management

 

System Analysis And Design With UML

 

Software Quality Assurance (Based on QAI - USA)

 

Software Testing Foundation (Based on ISTQB - UK)

 

Penyusunan Cetak Biru Teknologi Informasi BUMN

 

Practical Project Evaluation And Financing

 

Project Planning & Scheduling

 

Software Project Management

 

Essentials of Project Management

 

IT Project Management

 

Business Analysis Foundation

 

IS/IT Strategic Planning

 

SEKRETARIS

 

Modern Office Administration And Filling System

 

Filling Management For Secretary And Administration Staff

 

Business Writing Skills

 

Report Writing Skills

 

Effective Secretarial Skills

 

Professional Secretary Skills

 

Professional Writing

 

Administrasi Perkantoran

 

Sekretaris & Administrasi Professional

 

Document & Record Management

VISITORS

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